Privacy Policy

1. Information We Collect

Information You Provide

• Account information (name, email address, password)
• Profile details and timezone preferences
• Caring circle names and member information
• Care recipient names and relationship details
• Task descriptions, appointments, and scheduling data
• Billing and payment information (processed securely by Stripe)

Information Collected Automatically

• Usage data (pages visited, features used, interaction patterns)
• Device information (browser type, operating system)
• Log data (IP address, access times, error logs)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our caregiving coordination services
• Facilitate communication and task management within caring circles
• Send notifications about tasks, appointments, and circle activity
• Process payments and manage subscriptions
• Provide customer support
• Ensure the security and integrity of our platform
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

• Within your caring circles: Information you share is visible to other members of your circles as part of the service
• Service providers: We use trusted third-party services (such as Supabase for data storage, Stripe for payments, and Resend for emails) that process data on our behalf
• Legal requirements: When required by law, regulation, or legal process
• Safety: To protect the rights, property, or safety of our users or the public

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you request account deletion, we will delete your personal data within 30 days, except where we are required to retain it for legal or legitimate business purposes. Anonymized or aggregated data that cannot identify you may be retained indefinitely for analytics purposes.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a machine-readable format
• Objection: Object to processing of your data for certain purposes

To exercise any of these rights, please contact us at privacy@ourcaringcircle.com.

6. Cookies and Tracking Technologies

We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies. You can control cookie preferences through your browser settings, though disabling essential cookies may affect the functionality of our service.

7. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), secure authentication, row-level security policies, and regular security reviews. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our Caring Circle is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

privacy@ourcaringcircle.com